ONLY FOR PHONES THAT HAVE GOTTEN WET WITHIN THE LAST 24 HOURS!
We want you to have the best chance of success, please DO NOT send us your phone if it has been wet more than 24 hours.
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HOW LONG HAS IT BEEN SINCE YOUR PHONE GOT WET?
For wet phones we receive within 48 hours that have not been plugged in, we have a success
rate of over 80%.
HAVE YOU PLUGGED IT IN?
Resist the urge to plug your phone in! Plugging in your wet device can cut success rates
WHAT TYPE OF LIQUID DID YOUR DEVICE FALL INTO?
Hot tubs and saltwater represent the harshest exposures and have much lower success rates.
TIP: If your device fell into saltwater, gently rinse it in tap water and dry immediately before
sending it to us.
If your phone has gotten wet WITHIN THE LAST 24 HOURS, we will fix your wet phone and send it back to you for $70.00. And remember, if it doesn’t work, we will issue you a refund of the service fee. Time is critical. We highly recommend purchasing an overnight shipping label from the company of your choosing and shipping it to us as soon as possible. As soon as you purchase our mail-in service you will receive a confirmation email with detailed instructions.